How much does shipping cost?
Shipping is free on all orders.
How long does delivery take?
Orders are delivered within 3 to 7 business days in the United States. You will receive a confirmation email when your order is placed, and a second email with your tracking number once it ships. Delivery times may vary during holidays and peak seasons.
How can I track my order?
Once your order ships, you will receive a tracking number by email. You can also use our Track Your Order page at any time.
Do you ship internationally?
We currently ship to the United States. More countries are coming soon.
What is your return policy?
All sales are final. We do not accept returns or exchanges for change of mind, preference or sizing, so please review product details carefully before ordering. See our Refund Policy for full details.
My item arrived damaged, defective or incorrect. What should I do?
Contact us at support@thryke.com within 7 days of delivery with your order number and clear photos of the item and its packaging. Once verified, we will send you a replacement at no cost.
Can I cancel my order?
Orders are sent to processing right after checkout and cannot be canceled once placed.
Can I change my shipping address?
Yes, within 24 hours of placing your order. Email support@thryke.com with your order number and the correct address. After 24 hours, orders cannot be modified.
Which payment methods do you accept?
We accept all major credit and debit cards, as well as the payment options shown at checkout. All payments are processed through a secure, encrypted checkout.
How do I contact you?
Email us at support@thryke.com. We reply within one business day, Monday to Friday.