Shipping policy

Shipping Policy

Where we ship

We currently ship to all addresses in the United States, including P.O. boxes and APO/FPO addresses.

Delivery time

Orders are delivered within 3 to 7 business days. You will receive a confirmation email when your order is placed, and a shipping confirmation with your tracking number once it ships. Delivery times are estimates and may be longer during holidays, peak seasons, or due to carrier delays. Delays caused by the carrier do not qualify for a refund.

Shipping costs

Free shipping on all orders.

Multiple items

If you order several items, they may arrive in separate packages. Each package has its own tracking number.

Tracking your order

You can follow your package using the tracking link in your shipping confirmation email or on our Track Your Order page.

Address changes

Please double-check your shipping address at checkout. Address changes can only be requested within 24 hours of placing your order by emailing support@thryke.com with your order number. After 24 hours, orders cannot be modified. We are not responsible for orders shipped to an incorrect or incomplete address provided at checkout.

Cancellations

Orders cannot be canceled once placed.

Lost packages

If your tracking has shown no movement for 15 business days, contact us at support@thryke.com. If the carrier confirms the package was lost in transit, we will ship a replacement at no cost. We are not responsible for packages marked as delivered to the address provided at checkout.